Frequently Asked Questions (FAQ)

1.  What year were you founded?  How did you start?
Warm Hands Network was started in 2007.  At that time we (Amy and Anita) were looking for a way to turn our 40th birthday celebration into something meaningful.  We decided to build on the long tradition of charity knitting and start a campaign to collect 50 items to send to the Innu in Labrador.  Thanks to our generous donors, we far exceeded that.  We were encouraged to continue and have now completed multiple campaigns.  Over 5000 items have been shipped to date. 

2.  Who have you shipped to?
In the past Warm Hands Network has sent items to Afghanistan, Mongolia, Northern Labrador (Canada), Rankin Inlet (Canada), Gjoa Haven (Canada), Pond Inlet (Canada), Innuvik (Canada), Iqualuit (Canada), Cape Dorset (Canada), Arviat (Canada), Moosonee (Canada) and Resolute Bay (Canada). For details about our current campaign, see the Campaigns page.

3.  What are your collection dates?
We currently ship about 4 times per year. However, if free shipping opportunities arise, we will ship more frequently.

4.  What do you send?
We send hand knit and crochet items.  Please see the Guidelines pages for more details (size, fiber, washability, etc).  We also collect small toiletries (for the northern shelters), craft supplies (beads, yarn, thread, needles, scissors, needles, hooks, etc).  Fur coats are repurposed into mitten liners, kamik (boot) liners and hood fringe by ladies in the north.

5. How are items distributed?
We work through local health organizations in the communities we ship to.  As clients come into the clinic for health services, items are distributed.  Having items to share, such as baby blankets and boots, can provide a significant incentive to draw people into the health clinic.  This gives the staff at the clinic an opportunity to assess the health of the patients.  As well, we like that our grassroots organization is working through similar grassroots organizations on the ground in these communities.  Person to person we are working to make a difference.

6. Where do your donations come from?
Approximately 50% of our items come from Canada the rest are from International donors.  We have many donors from the USA and have also received parcels from Australia, Japan and Germany. 

7. How can I help?
We are delighted to have a core of long term donors who create lovely items for us towards each campaign. However, we can always use more knitters and crocheters to help us.  Please consider making items for us.  And also invite your friends to join you in crafting items for us.  The more the merrier!  We have print at home business cards and a print at home Poster you can use to help spread the word.  Finally, if you are in the Ottawa area, we can always use a few more hands to help with sorting items, etc.  Please contact us if you are local and available to help out. 

8. I can't knit or crochet, but I want to get involved.  Can we make it work?
You bet we can!  Email us and we'll find a way.  If you are a school or a community group, let's talk.  If you're an individual who would like to make an "in-kind" donation, you're someone we want to get to know.   
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Last updated: February 2017. Please contact the webmaster to report any problems with the page.